Shipping & Returns
We offer free shipping worldwide. Generally delivery time is about 5-9 business days. Orders will be shipped out within 48 hours, some items may be custom-made from factory, it will take more long time to ship. once your order has been shipped, our customer service will send mail with tracking numbers to you. If you didn't get any info's about your order, please feel free contact our customer service.
Orders may be delayed for reasons:
1.You left a wrong address.
2. Product current is out of stock.
3. Order is pending a credit approval and verification.
Return and Exchange Policy
As a wholesaler and retailer, it's our business to maintain long time business relationship with clients.
Hope you can understand that we only accept returns for exchange or refund for the following reasons:
1. Shipping errors
2. Dissatisfaction (see details)
About "Dissatisfaction", we allow change size or exchange other style within 3 days after receiving goods, buy you need return them to us at first and bear the return shipping fee. once we get your returns, we will resend for you, you need pay us extra $50 USD as shipping fee compensation.
Cancel Order Policy
If you want to cancel your order, please contact our customer service after you order within 6 hours, before item don't delivery. So sorry that we can't cancel order when ship them out. Thank you for your understand. If you insist to cancel your order, please observe our return policy. 30% non-refundable credit card charge is deducted from the credit amount.
Attention:
1. All exchange or return products, must keep their original condition not worn, altered or washed, with all tags attached.
2. You must contact us customer service within 3days when you receive your item.
3. You must bear the return shipping charges.
Hope we can understand each other. Any questions please mail us; we will attend to any matters and work together with you to resolve it.